Privacy Policy

Last updated: April 20, 2026

This Privacy Policy explains what information DealClosr collects, how we use it, who we share it with, and the choices you have. The Service is operated by DealClosr in the State of Tennessee. If you have questions, email support@dealclosr.ai.

1. Information we collect

Account information. When you create an account we collect your name, email address, password (hashed), and any business or contact details you provide.

Billing information. When you subscribe to a paid plan, our payment processor (Stripe) collects your card details and billing address. We do not store full card numbers; we only store a Stripe customer reference, last-four digits, expiration, and card brand for display purposes.

Content you provide. Property addresses, deal notes, contracts, signatures, photos, rehab line items, contractor and inspector contacts, and any other content you upload or create within the Service.

Communications. Email and SMS messages you send through marketing and contract features, including recipient addresses, subject lines, message bodies, and delivery status. We keep these so you have an audit trail and so we can troubleshoot delivery issues.

Usage and device data. Pages visited, features used, IP address, browser, operating system, and approximate location derived from IP. We use this for security, analytics, and to improve the Service.

2. How we use your information

We use the information we collect to: (a) provide and maintain the Service; (b) process payments and manage your subscription; (c) generate property valuations, comps, repair estimates, contracts, and other deliverables you request; (d) send you transactional messages about your account, billing, and the Service; (e) detect, prevent, and respond to security incidents, fraud, and abuse; (f) comply with legal obligations; and (g) improve the Service through analytics and usage measurement. We do not sell your personal information.

3. Third-party service providers

We share information with the following service providers strictly as needed to operate the Service. Each is bound by a data processing agreement or equivalent contractual protection:

  • Stripe — payment processing, subscription management, and tax calculation.
  • ATTOM Data Solutions — property records, ownership, valuation, and tax data.
  • RentCast — rental comparables and rent estimates.
  • Resend — transactional and marketing email delivery.
  • Google Places — local contractor and inspector discovery.
  • Apify — web data collection used to enrich property and ownership records.
  • Sentry — application error monitoring and performance tracing.
  • Railway — application hosting and managed infrastructure.

We may also disclose information when required by law (subpoenas, court orders, lawful government requests) or to protect the rights, property, or safety of DealClosr, our users, or the public.

4. Cookies and similar technologies

We use strictly necessary cookies for authentication, security, and remembering your preferences (for example, dark mode). With your consent we also use analytics cookies to measure usage. You can decline non-essential cookies through the cookie consent banner shown on first visit, and you can change your preferences at any time from your browser settings.

5. Data retention

We retain your account, deal data, and communications for as long as your account is active. After you delete your account we purge personal data within 30 days, except where we are required to keep records for tax, billing, fraud-prevention, or other legal purposes (typically up to seven years for financial records). Aggregated, de-identified analytics may be retained indefinitely.

6. Your rights

Depending on where you live, you may have the right to: (a) access the personal information we hold about you; (b) correct inaccurate information; (c) request deletion of your information; (d) export a portable copy of your information; (e) object to or restrict certain processing; and (f) withdraw consent. California residents have additional rights under the CCPA/CPRA, including the right to know what personal information we collect, the right to delete, the right to correct, and the right to opt out of any “sale” or “sharing” of personal information (we do not sell or share for cross-context behavioral advertising). To exercise any of these rights, email support@dealclosr.ai. We will not discriminate against you for exercising your rights.

7. Security

We use TLS in transit, encryption at rest for our managed database, hashed passwords (bcrypt-class), and access controls that restrict production data to a small set of operators. No system is perfectly secure; if you suspect unauthorized access to your account, contact support@dealclosr.ai immediately.

8. International users

The Service is operated from the United States. If you access it from outside the U.S., your information will be transferred to and processed in the United States. By using the Service you consent to that transfer.

9. Children

The Service is not directed to children under 18. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we will delete it.

10. Changes to this policy

We may update this Privacy Policy as the Service evolves. Material changes will be announced by email or in-app notice at least 14 days before taking effect.

11. Contact

Questions or requests? Email support@dealclosr.ai, or write to us at:
DealClosr, 9111 Cross Park Drive, Suite D-200, Knoxville, TN 37923